Privacy Policy for Covenant Life Doula
Privacy Policy
Effective Date: July 2023
At Covenant Life Doula, your privacy is sacred. We are deeply committed to honoring the trust you place in us by protecting your personal, medical, and financial information with compassion, care, and confidentiality.
1. Information We Collect
We may collect the following types of information:
- Personal information: name, contact information, date of birth
- Medical history (voluntarily provided): for personalized doula support
- Payment details: only for billing and invoicing purposes
- Communication records: emails, forms, or session notes with your consent
2. How We Use Your Information
We use your information solely to:
- Provide grief-informed doula care and support
- Customize your service experience
- Process transactions and deliver resources
- Respond to your inquiries or requests
- Improve our services
We do not sell, rent, or share your information with third parties for marketing purposes.
3. Consent and Transparency
We only collect and use your information with your explicit consent. You may request access to your information at any time, and you have the right to correct, update, or request deletion of your data.
4. Data Security
We maintain appropriate security measures, including encrypted storage, secure payment gateways, and limited staff access to ensure your data is safe.
5. Third-Party Services
If we use third-party tools (e.g., scheduling platforms or email marketing), we ensure they comply with industry-standard privacy and data protection practices.
6. Your Rights
You have the right to:
- Know what data we hold about you
- Request corrections or deletions
- Withdraw your consent at any time
- File a complaint if you believe your data has been mishandled
For questions or concerns about your privacy, contact: info@covenantlifedoula.com
hippa & confidentiality policy
HIPAA & Confidentiality Policy
Effective Date: July 2023
Covenant Life Doula respects and follows HIPAA guidelines to protect your private health and financial information. As a doula and support service provider, we are not classified as a covered entity under HIPAA; however, we voluntarily uphold its privacy standards.
1. Protected Health Information (PHI)
We define PHI as any information related to your physical or emotional health, including grief, reproductive, or end-of-life care that you voluntarily share with us.
We pledge to:
- Never share your PHI without your written consent
- Limit access to your PHI to staff or collaborators directly involved in your care
- Securely store all records and communication
2. Financial Information
All financial data (e.g., card numbers, payment histories) is handled via secure, encrypted platforms. We do not store card details or share any payment information with third parties.
3. Information Sharing
We will only disclose your PHI or financial information:
- If legally required (e.g., by subpoena or mandatory reporting)
- If you provide written authorization to do so
- If necessary to prevent a serious threat to health or safety
4. Client Rights
As our beloved client, you have the right to:
- Request a copy of your records
- Revoke consent to share information at any time
- Ask questions about how your information is used or stored
If you have concerns about how your information is handled, please contact us at info@covenantlifedoula.comor call 302-405-8996.
Affiliations
Become a Covenant Life Doula
Hold Space. Honor Stories. Serve With Purpose.
Are you a doula—or feel called to sacred service?
Covenant Life Doula is building a compassionate team of doulas devoted to postpartum care, bereavement support, and end-of-life transition work.
We serve BIPOC families through the full arc of life—offering emotional, spiritual, and community-rooted care when it matters most.
Whether you're experienced or just beginning your journey, we offer:
🔹 Mentorship & Grief-Informed Doula Training
🔹 Opportunities for Healing-Centered Community Work
🔹 A sacred circle to grow, serve, and be seen .